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Welcome to the GXBolt website (the "Site"). Genetic Xceleration, LLC, d/b/a GXBolt (“GXBolt”). Thank you for shopping at gxbolt.com. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic shipping processing and shipping policy terms. Customer orders are processed within 1-2 business days. All orders will be delivered within 7-10 business days. GXBolt does not ship or deliver on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout. Products will be shipped within the contiguous 48 states within 5 to 7 business days.

Delivery delays can occasionally occur. Shipment to P.O. boxes or APO/FPO Addresses: GXBolt ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses depending on products purchased.

 

Shipment Confirmation & Order Tracking, you will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Taxes, GXBolt is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages, GXBolt is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping: For shipments outside the contiguous 48 states, please contact us directly for quotes and timelines at sales@gxbolt.com or (281) 904-6285

 

Returns Policy, please contact us if for any reason you are not completely satisfied with your purchase. We will give you a refund based on the specific money-back guarantee period offered on your order form at time of purchase (30 days for material defects). Contact, please email us at sales@gxbolt.com if you are not satisfied with your purchase so that we can resolve any product issues immediately. Used Goods, this refund policy does not apply to physical goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the physical product via registered post and that you prepay all postage. You assume any risk of lost, theft or damaged goods during transit, and therefore advise you take out shipment registration of insurance with your postal carrier. GXBolt will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Returns Policy Our Return & Refund Policy provides detailed information about options and procedures for returning your order.